A-Z Index

U

Unreasonable Complainant Conduct

This policy has been developed to assist all staff members to better manage unreasonable complainant conduct (‘UCC’). Its aim is to ensure that all staff:
Feel confident and supported in taking action to manage UCC.
Act fairly, consistently, honestly and appropriately when responding to UCC.
Are aware of their roles and responsibilities in relation to the management of UCC

(PDF, 66KB)

Use of Storage/Shipping Container

The objectives of this policy are:

To ensure adequate amenity/streetscape protection when the installation of shipping and/or storage containers are approved,
To apply development controls through guidelines for the installation of containers,
To provide guidelines for the approval shipping and/or storage containers within certain zones.

(PDF, 24KB)